How Can We Assist Your Journey Today?
Get assistance with flight booking requests, itinerary updates, baggage policies, and fare inquiries from our dedicated agent team.
Booking Requests
Questions regarding pending flight requests, itinerary updates, or fare status.
Changes & Refunds
Modify travel dates, update passenger names, or inquire about cancellation rules.
Baggage & Seats
Add checked bags, select preferred window/aisle seats, or request special meals.
General FAQ
Browse quick answers regarding booking procedures, payments, and airline policies.
Send Us a Message
Complete the form below. A Travelzeo specialist will respond within 2-4 business hours.
Need Immediate Support?
Speak directly with a live travel agent for urgent changes, phone rates, or booking assistance.
Contact Channels
- Email Supportinfo@travelzeo.com
- Registered Address30 N Gould St Ste RSheridan, WY 82801United States
- Support HoursMon - Sat: 9:00 AM - 8:00 PM UTC
- Response Turnaround2 - 4 Hours Average
Include your booking reference and "URGENT" in your message subject line for priority queue processing.
Frequently Asked Questions
Quick answers to popular support inquiries
How do I check the status of my booking request?
Every booking request receives a unique reference number (e.g. TZ-REQ-XXXXX). A Travelzeo specialist reviews your details and emails/calls you within 2-4 hours.
Can I change or cancel my flight request before confirmation?
Yes. Requesting a flight quote creates a booking inquiry without online charge. You can modify or cancel your inquiry at any time prior to ticket issuance.
How do offline phone rates work?
Our agents have access to unlisted consolidator rates for US & Mexico routes. Call +1 (844) 654-2581 to check exclusive phone-only flight discounts.