Terms & Conditions
Please read these terms carefully before using Travelzeo flight search and booking inquiry services.
1. Overview & Service Agreement
Welcome to Travelzeo. Travelzeo operates as a travel agency and booking request service located at 30 N Gould St Ste R, Sheridan, WY 82801, United States. By accessing our website, submitting flight search requests, or communicating with our travel specialists, you agree to comply with and be bound by the following terms and conditions.
2. Indicative Fares & Price Confirmations
All prices and indicative fares displayed on Travelzeo are estimates based on live airline system feeds and recent bookings. Submitting a flight request through Travelzeo does not constitute an instant confirmed airline ticket. Fares are only locked and ticketed after a Travelzeo representative verifies live seat availability and confirms final pricing with you via phone or email.
3. Booking Inquiries & No Online Charge
No automatic online payment is charged at the initial step of submitting a flight search or booking request form on this website. Our team checks seat availability and contacts you directly at +1 (844) 654-2581 or via your provided email address to finalize payment and ticket issuance.
4. Cancellations, Changes & Service Fees
Any changes or cancellations to confirmed tickets are subject to the operating airline's tariff rules, penalty fees, and Travelzeo post-ticketing service fees. Requests to modify travel dates or passenger details prior to ticket issuance are free of charge. For complete details, please review our Cancellation & Refund Policy.
5. Passports, Visas & Travel Documentation
Passengers are solely responsible for ensuring they hold valid travel documentation, including valid passports (minimum 6 months validity for international routes such as US to Mexico), visas, tourist cards, and required health certifications. Travelzeo is not liable for entry denial by border control authorities.
6. Contact & Support Details
If you have questions regarding these Terms & Conditions or need assistance with your itinerary, please contact our support team at info@travelzeo.com or call toll-free at +1 (844) 654-2581.